Embassy Suites by Hilton Bloomington / Minneapolis

Embassy Suites should change their slogan to “But at least the breakfast is great!”

It’s always the same. Drunk old people talking loudly at the bar. Unsupervised children running up and down the hallways. Drunk college students hollering all through the night. And the elevators are wet from the family of 5 that didn’t dry off before going back to their room.

But at least the breakfast is great!

I think that’s why Embassy Suites seems to attract that certain crowd to begin with. It’s economical. Families, groups… all willing to put up with each other’s faults, just for the breakfast.

Amazing Breakfast! Great wait staff. When we needed towels we just texted and they brought to us. Two free drinks per night per adult. Great appetizers. Priced right. Overall an awesome stay.

This is one of those embassy suites that has fallen through the cracks. The building is old and the rooms look run down. Definitely has not been updated anytime recently. The coffee maker didn’t work (and was never addressed despite me reaching out to have it fixed/replaced.)

The front desk staff was friendly and helpful. The breakfast service was disappointing. The second day they we were their they “ran out” of whole eggs, even though 30 min later they were able to come across some for other guests. On the third day they didn’t have any avocados for the avocado toast they advertised, despite checking with multiple people. And half an hour later they had some. I would have happily waited on both occasions, but the people just weren’t willing to go do it or at least tell the truth.

Overall, decent place to lay your head but they need to tighten up on their services. It is next to a target which is helpful, and a quick drive to the airport.

This hotel is in line to be renovated in the near future, but we found our room to be clean and comfortable, although dated. The breakfast with made-to-order omelettes is a highlight!

Hotel is very nice. Lot of amenities included, like drinks, etc. They were having a problem with the internet and checking in, so they have us a card for a couple extra drinks (though we didn’t end up using them) and comped the parking (though I find it a bit weird they would charge for parking, as there seemed to be plenty). The room is nice, and the staff are friendly.

The place is clean, nothing bothered us. The location was convenient for our trip. I don’t have any major complaints, great overall! We used it before and will definitely keep using it in the future!
The complementary breakfast is one of the best in the area and the whole staff is very active and attentive, which is great!
We ordered a crib through messages and didn’t find it, the front desk sent the house keeping in 5 minutes with one, extremely quick!

Notes:
Nothing major -for us- but listed for hopefully improving
this in the future.
It’s not a deal breaker but I guess the only issue we had was the pool. The water was cold, I am not talking warm, no I mean to the colder side. The pool was busy with many kids throwing balls to each other and taking whole sections like it’s a private pool. We have toddlers who love to swim a little in the pool, we had a very hard time to do so. To be fair, one of the staff cam and kicked out a group of unattended kids who were so loud and inconsiderate, but we were leaving anyway because we have been there for some time and the water was too cold for the kids.
Kids are kids so, it may not be a big issue, but there some groups of kids running loudly and using elevators for their hide and seek or whatever game they are playing, we waited multiple times because of that or got surprised by a kid jumping dangerously in the last minute to sneak in to hide. We never complained, again because they are just kids, but was hoping for the staff to notice and do something about it.
A final wish, not a deal breaker, but I hope the staff, especially from desk to be more friendly and smile once or twice, they were helpful and didn’t have any issue with them though, just something to consider.

Embassy Suites by Hilton in Bloomington/Minneapolis is a comfortable and functional option, especially for those traveling with family or for work. The suites are spacious, the included breakfast is a plus (with freshly made omelets), and the location near the airport and the Mall of America is very convenient. Although the building shows some signs of age, the service is generally friendly, and amenities like the pool and gym serve their purpose well. Ideal for practical stays rather than luxury.