It's that time of year again when managers reflect on a great year and recognize outstanding employees who helped make 2018 a success! The Diamond Service Awards is the perfect event to reward your employees to a night of recognition for their dedication and outstanding customer service. You can nominate three individuals per category giving you the opportunity to include more of your team in the celebration.

The Bloomington Convention & Visitors Bureau is here to help make the nomination process a breeze. We accept nominations both through our online form and paper submission, which you can download now. Please direct all your questions to Tammy Barnum at 952-278-8515 or tbarnum@bloomingtonmn.org.

NOMINATIONS DUE FRIDAY, NOVEMBER 30, 2018

SUBMIT NOMINATIONS

Nominee Criteria for Diamond Service Awards:

  • You may nominate up to 3 people per category.
  • Nominees must be non-exempt or hourly employees. Exempt or salaried managers are ineligible.
  • Diamond Service Award recipients from the previous year are not eligible for nominations during the current program year.
  • Finalists must still be employed by their nominating business at the time of the DSA interviews.

Do you know someone with over 20 years of hospitality in Bloomington? Please nominate him or her for the Hall of Fame Award!

SUBMIT HALL OF FAME NOMINATIONS


Judge Sign-Up
The interviews will be held at the Bloomington CVB's office from January 7 - 18, 2019. You may volunteer to do a full day or half day. Lunch will be provided for those that select a full day of interviewing. 80+ volunteers are needed to interview Bloomington's best customer service nominees from 15 different categories. We request that interview volunteers are managers with supervisory positions.

SIGN-UP TO BE A JUDGE


22nd ANNUAL DIAMOND SERVICE AWARDS SPONSORS

Platinum Sponsors
Mall of America®
AVEX
COLOURS Marketing + Design
DoubleTree by Hilton Hotel Bloomington - Minneapolis South
edgPRODUCTIONS
Greenspring Media Group

Gala Sponsor
Nickelodeon Universe®
FlyOver America
Gameworks
Hard Rock Cafe Mall of America
SEA LIFE® Minnesota Aquarium
US Foods

Diamond Sponsors
Condor
Crayola Experience
Embassy Suites by Hilton Bloomington/Minneapolis
Sons of Norway

Contributing Sponsors
AC Hotel Bloomington Mall of America
Bix Produce
Best Western Hotels
Great Wolf Lodge
Hilton Minneapolis / St. Paul Airport Mall of America
JW Marriott Minneapolis Mall of America
New French Bakery
Renaissance Minneapolis Bloomington Hotel, Opening Summer 2018
Sam's Club
The Works Museum
TownePlace Suites Minneapolis Mall of America

Beverage Sponsors
Farmer Brothers
Opulent Vodka

  • dsa 2018 lee

    2018 Spirit of Hospitality

    Larry Lee, Former Director of Community Development, City of Bloomington

    Congratulations to Larry Lee, the recipient of this year’s Spirit of Hospitality Award, presented annually to an individual or company who has made a significant contribution to the travel and hospitality industry.

  • dsa 2018 beni

    2018 Hospitality Hall of Fame

    Champawattee "Bobzin" Beni, Housekeeper • Courtyard Bloomington by Mall of America • 26+ years of service

    There is nothing Bobzin can’t do in the housekeeping department. For the last 26-plus years, she has been the embodiment of hospitality, delivering immaculate guest rooms, mentoring new associates and spreading her passion for good stewardship throughout the staff. She treats everyone like family, and the staff cannot imagine the hotel without her.

  • 2018 dsa bymark

    2018 Hospitality Hall of Fame

    Patricia Bymark, Housekeeper • Minneapolis Airport Marriott • 40 years of service

    Patricia is one of the finest examples of true dedication to the Minneapolis Airport Marriott. Her commitment is one of the reasons that guests continue to stay at the Minneapolis Airport Marriott—repeat guests even remember her by name when she greets them with a smile. She never hesitates to help wherever needed, and every day, her enthusiasm and work ethic inspire her fellow associates.

  • 2018 dsa krenik

    2018 Hospitality Hall of Fame

    Tim Krenik, Bartender • DoubleTree by Hilton Hotel Bloomington - Minneapolis South • 35 years of service

    Tim has come to work for the last 35 years with a smile on his face and provided the best hospitality the Crescent Lounge and DoubleTree can give. You can usually find him engaging our guests in conversation as they sip his carefully made cocktails, but if there is a break at the bar, he will always lend a hand to his coworkers to keep everything running smoothly.

  • 2018 dsa stewart

    2018 Hospitality Hall of Fame

    Dwight Stewart, Room Cleaner • Crowne Plaza Bloomington MSP Airport/MOA • 27 years of service

    Dwight is truly a pleasure to work with. He is always willing to help out with any project—his expertise and honest feedback are invaluable—and his cheerful attitude never wavers no matter the workload. Dwight engages with guests when they have questions, not just about the hotel but the community, offering up recommendations to ensure they have not only a pleasant stay at the hotel but in Bloomington, too.

  • dsa 2018 grether

    Best Bartender

    Tom Grether • Jimmy Buffett's Margaritaville

    FINALISTS: Ruthie Bisek • Hyatt Regency Bloomington, Jennifer Fryer • Hyatt Regency Bloomington, Teransc Phillip • Minneapolis Airport Marriott, Phillip Wofford • Applebee's, Southtown

  • dsa 2018 berger

    Best Bus / Dishwasher

    Max Berger • Dick's Last Resort

    FINALISTS: Jordan Grzybowski • Radisson Blu Mall of America, William McCloud • Hard Rock Cafe, Jose Sanchez • TGI Fridays, John Wright • Courtyard Bloomington by Mall of America

  • dsa 2018 andrzejewski

    Best Engineer / Maintenance Personnel

    Al Andrzejewski • Minneapolis Airport Marriott

    FINALISTS: Kokouvi Djamessi • Embassy Suites Airport, Nicholas Dudero • Country Inn & Suites, An Nguyen • Hilton Bloomington Hotel

  • dsa 2018 matson

    Best Engineer / Maintenance Personnel

    Doug Matson • Homewood Suites

    FINALISTS: Kokouvi Djamessi • Embassy Suites Airport, Nicholas Dudero • Country Inn & Suites, An Nguyen • Hilton Bloomington Hotel

  • dsa 2018 dookie

    Best Food Production Personnel

    Naino Dookhie • Country Inn & Suites

    FINALISTS: John Chiqui • Hilton Bloomington Hotel • Gabino Delgado • Hard Rock Cafe, Marta Hernendez • TownPlace Suites Minneapolis Mall of America, Ceasar Morales • Radisson Blu Mall of America

  • dsa 2018 opere

    Best Guest Relations Personnel

    Wale Opere • Radisson Blu Mall of America

    FINALISTS: Susan Margrave • SEA LIFE® Minnesota Aquarium, Benjamin Pourier • JW Marriott Minneapolis Mall of America, Holly Salsini • Minneapolis Airport Marriott

  • dsa 2018 kerrigan

    Best Hospitality Administration

    Erin Kerrigan • SEA LIFE® Minnesota Aquarium

    FINALISTS: Kevin Camacho • Nickelodeon Universe®, Amanda Copp • Hilton Minneapolis/St. Paul Airport Mall of America, Christina Gau • Radisson Blu Mall of America, Samantha Schirmers • Country Inn & Suites

  • dsa 2018 rathore

    Best Hotel Guest Services (Full Service)

    Digvijay Rathore • JW Marriott Minneapolis Mall of America

    FINALISTS: Hani Hussein • Embassy Suites Bloomington, Layla Nugali • Radisson Blu Mall of America, Sam Sahed • Embassy Suites Airport, Ana "Gaby" Velasquez • Minneapolis Airport Marriott

  • dsa 2018 garner

    Best Hotel Guest Services (Limited Service)

    Gloria Garner • AmericInn Hotel & Suites

    FINALISTS: Devonce Brown • Country Inn & Suites, Pierre Curd • Country Inn & Suites, Mhica Stewart • AC Hotel Bloomington Mall of America, Ka'Nesha Vanburen • Country Inn & Suites

  • dsa 2018 sookdeo

    Best Housekeeping Personnel (Full Service)

    Hermanath Himnot Sookdeo • DoubleTree by Hilton Bloomington Minneapolis South

    FINALISTS: Ruth Aguilar • Hilton Minneapolis/St. Paul Airport, Indrawattie "Lily" Kasim • Embassy Suites Bloomington, Regi Shamku• Embassy Suites Airport • Patcharin "Patty" Tiyler, Hyatt Regency Bloomington

  • dsa 2018 martinez

    Best Housekeeping Personnel (Limited Service)

    Ignacia Martinez • Holiday Inn Express Bloomington West

    FINALISTS: Carrie Poepping • Country Inn & Suites, Marcelina "Aracely" Prudencio de Sibrian • Country Inn & Suites, Ever Rodriguez • Holiday Inn Express Bloomington West, Margarita Vergara • Country Inn & Suites

  • dsa 2018 oconnor

    Best Retail Personnel

    Adrianna O'Connor • American Girl

    FINALISTS: Ingrid Piper-Nelson • American Girl®, Gina Schluneger • American Girl®, Tairie Starr • Chapel of Love

  • dsa 2018 lambert

    Best Banquet / Catering Personnel

    Cynthia "Cindy" Lambert • Minneapolis Airport Marriott

    FINALISTS: Kelly Ekerholm • Hilton Bloomington Hotel, Ramsey Ferguson • Hilton Bloomington Hotel, Renee Pendzimas • Radisson Blu Mall of America, Karrissa Wright • GameWorks Mall of America

  • dsa 2018 idowa

    Best Hotel Restaurant Personnel

    Adesuwa Idowa • JW Marriott Minneapolis Mall of America

    FINALISTS: Raul Alberto Canales-Tula • Embassy Suites Bloomington, Roberta Collins • Radisson Blu Mall of America, Debbie Drake • Minneapolis Airport Marriott, Megan Tesmer • Hilton Minneapolis/St. Paul Airport Mall of America

  • dsa 2018 diamond

    Best Restaurant Personnel

    Luke Diamond • Hard Rock Cafe

    FINALISTS: Alexandra Buttedal • American Girl Bistro, Emily Fissell • Hard Rock Cafe, Katie Marlow • Willy McCoy's

  • dsa 2018 parenti

    Best Restaurant Personnel

    Stacey Parenti • Hazelwood Food and Drink

    FINALISTS: Alexandra Buttedal • American Girl Bistro, Emily Fissell • Hard Rock Cafe, Katie Marlow • Willy McCoy's

  • dsa 2018 brown

    Best Transportation Personnel

    Michael Brown• Crowne Plaza AiRE

    FINALISTS: William "Bill" Furlong • Minneapolis Airport Marriott, Joey Helgeson • AmericInn Hotel & Suites, Clark Webster • Hilton Garden Inn Airport, Matt Welin • Country Inn & Suites



DSA